Resource center

Automaker improves marketing efforts by improving CRM data quality

A large Latin American contact center company utilized an extensive internal resource of contact data 17 different databases making it difficult for the company to implement effective targeted marketing campaigns on behalf of its clients.

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6 Questions to ask about your data quality

Every business and organization around the world depends on data – to understand their customers, serve their patients, attract the best talent, and guide their day-to-day operations. While a mind-boggling…

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The 4 Components of a Successful Data Quality Initiative Argument

Introduction Data quality is paramount to the success of every business, no matter their industry or offering. From manufacturing to healthcare to banking, data is what allows any business to…

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Latin American Contact Center Deploys Innovative Systems’ Solution for More Precisely Targeted Services

A large Latin American contact center company utilized an extensive internal resource of contact data 17 different databases making it difficult for the company to implement effective targeted marketing campaigns on behalf of its clients.

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Leading APAC Commercial Bank Enhances Marketing and Customer Service through Implementation of Full MDM Solution in Less Than 5 Months

One of the largest commercial banks in the Asia Pacific region (APAC) wanted to expand its range of products and services to both its existing and prospective customers.

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Global Healthcare Insurance Provider Balances Data Privacy Requirements with Centralized Oversight for Utmost Effectiveness in Regulatory Compliance

A global healthcare insurance provider sought to put in place an AML compliance program that would support their headquarters and offices in 10+ countries worldwide.

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International Commercial Investment Firm Improves Customer Service by Enabling Synchronized CRM across the Enterprise

Leading commercial investment firm wanted to ensure that its sales teams worldwide had access to the most current and accurate customer data.

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Multi-Brand Hospitality Company Enhances Guest Experience and Increases Brand Loyalty

A leading Latin American hospitality company wanted to create a single repository of guest information for its more than 100 properties.

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Large Latin American Bank Achieves Digital Modernization Through Migration to a New Core Banking System

A Top 10 Mexican bank was embarking on a new digital banking initiative to modernize and combine their legacy platforms.

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