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Innovative Systems Continues Near-Perfect
Customer Retention Rate
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Longstanding customer relationships reflect company’s proven
track record of success and first-class customer service
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PITTSBURGH, PA – January 17, 2007 – Innovative Systems, Inc., a global provider of data quality and regulatory compliance solutions, today announced a 97 percent customer retention rate for the year 2006. As one of the remaining independent firms to be included in Gartner’s 2006 Data Quality Magic Quadrant Report, Innovative maintains its unique position in the data integration market by consistently delivering successful projects and exemplary service to leading organizations worldwide. |
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The 2006 measurement continues an Innovative tradition of achieving annual customer retention rates well above 90 percent. The company’s practice of establishing trusted relationships with its customers, in conjunction with its independent and specialized approach to providing enterprise data quality and regulatory compliance solutions, has made Innovative one of the leading global data quality firms since 1968. |
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“Customer retention is a key indicator of best-of-breed status in any market segment,” says James Kobielus, principal analyst for data management with Current Analysis. “Innovative remains a best-of-breed pure-play in the data quality (DQ) arena. The company’s longevity, extensive customer base, and continuing growth demonstrate that its core DQ focus serves a critical niche in the enterprise data management market.” |
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Bob Colonna, Innovative’s founder, president and CEO said, “In the highly competitive business environment for data integration and regulatory compliance solutions, Innovative distinguishes itself by providing premier software solutions, along with outstanding customer service and product support – all of which are critical to building our lasting client relationships. Delivering proven technology and staying true to our customers and their evolving business needs continues to be the cornerstone of Innovative’s enduring success.” |
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| About Innovative Systems, Inc. |
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| Innovative Systems is a world leader in delivering enterprise customer information solutions to organizations whose success depends on a complete and accurate understanding of their customers. ISI's data quality, data management, and compliance solutions include the i/Lytics® Enterprise Data Quality Suite; i/Lytics GLOBAL™ a CASS-certified address verification solution; Synchronos™, a master data management solution for enterprise customer data, and FinScan for compliance list, sanctions and PEP screening. |
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| Since 1968, companies worldwide have relied on ISI’s data quality software, systems integration, database solutions and customer data quality audits. The company has set the standard for data quality management in thousands of applications in more than 30 countries. ISI maintains headquarters in Pittsburgh, Pennsylvania, with European operations based in London. The Innovative Web site is located at www.innovativesystems.com. |
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| Company Press Contact: |
Karin O'Sullivan
Innovative Systems, Inc.
Tel: +1 (412) 937 7678
kosullivan@innovativesystems.com |
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Trademark Notice
i/Lytics, i/Lytics Data Profiler, i/Lytics SECURE, eWatchLine, FinScan and Synchronos are trademarks of Innovative Systems, Inc. All other products or company names are used for identification purposes only, and may be trademarks of their respective owners. |
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