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Innovative Systems' News & Events |
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Press ReleasesInnovative Systems Continues Near-Perfect Customer Retention Rate Longstanding customer relationships reflect company’s proven track record of success and first-class customer service PITTSBURGH, PA – January 17, 2007 – Innovative Systems, Inc., a global provider of data quality and regulatory compliance solutions, today announced a 97 percent customer retention rate for the year 2006. As one of the remaining independent firms to be included in Gartner’s 2006 Data Quality Magic Quadrant Report, Innovative maintains its unique position in the data integration market by consistently delivering successful projects and exemplary service to leading organizations worldwide. The 2006 measurement continues an Innovative tradition of achieving annual customer retention rates well above 90 percent. The company’s practice of establishing trusted relationships with its customers, in conjunction with its independent and specialized approach to providing enterprise data quality and regulatory compliance solutions, has made Innovative one of the leading global data quality firms since 1968. “Customer retention is a key indicator of best-of-breed status in any market segment,” says James Kobielus, principal analyst for data management with Current Analysis. “Innovative remains a best-of-breed pure-play in the data quality (DQ) arena. The company’s longevity, extensive customer base, and continuing growth demonstrate that its core DQ focus serves a critical niche in the enterprise data management market." Bob Colonna, Innovative’s founder, president and CEO said, “In the highly competitive business environment for data integration and regulatory compliance solutions, Innovative distinguishes itself by providing premier software solutions, along with outstanding customer service and product support – all of which are critical to building our lasting client relationships. Delivering proven technology and staying true to our customers and their evolving business needs continues to be the cornerstone of Innovative’s enduring success. About Innovative Systems, Inc. Since 1968, companies worldwide have relied on ISI’s data quality software, systems integration, database solutions and customer information process consulting. The company has set the standard for data quality management in thousands of customer-centric projects utilizing the firm’s services and software for creation and maintenance of customer-centric databases. Innovative Systems is headquartered in Pittsburgh, Pennsylvania, with European offices in London, and representative offices in Brazil, Mexico, the Netherlands, Norway, South Africa, and the Middle East. ISI software supports both UNIX and IBM operating systems in interactive and batch modes. Its screens can easily be adapted to any language, and its software supports Unicode. ISI has completed projects in more than 30 countries in seven natural languages – with additional languages added on demand. The Innovative Systems Web site is located at www.innovativesystems.com. Company Press Contact: Trademark Notice |
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