 |
Innovative Systems Achieves Industry-Leading
Customer Retention Rate |
|
Extensions underscore company's lasting track record of success,
demonstrate Innovative's global reach |
|
| Pittsburgh, PA - September 8, 2004 - Innovative Systems, Inc., a global provider of customer data integration and regulatory compliance solutions, today announced a 96 percent customer retention rate for 2003, exceeding previously projected figures. Spurred by product licensing upgrades and extensions from Fortune 500 firms and companies headquartered worldwide, this industry-leading measurement continues Innovative's tradition of annual retention rates above 90 percent. |
|
| The figure reflects the success of Innovative's long-term commitment to delivering technology solutions that meet and exceed its customers' ever-evolving business needs. The company's practice of establishing trusted relationships with its customers, in conjunction with its independent and specialized approach to providing powerful enterprise data quality solutions, has made Innovative one of the leading global customer data integration software firms since 1968. |
|
| "Each year, day-in and day-out, we aim to deliver the best in products, services and support to our customers," said Jeff Canter, Innovative's executive vice president of operations. "So it is particularly satisfying to receive this important recognition from our customers — the audience that matters most. I believe our demonstrated commitment to developing long-standing customer relationships speaks volumes to the unique advantages Innovative provides to its clients, and affirms our reputation for outstanding customer service and innovative software development." |
|
| The company's international presence is highlighted as many of the organizations continuing their associations with Innovative are headquartered in Europe, Africa, Asia, South America and North America. Some of the companies upgrading or extending their product licensing agreements include Alliance & Leicester, Bank of Ireland, Banorte, The Hartford, Huntington National Bank, Irish Nationwide, L.L. Bean, Liverpool Victoria Friendly Society, and The Northern Trust Bank. |
|
| About Innovative Systems, Inc. |
|
|
| Innovative Systems is a world leader in delivering enterprise customer information solutions to organizations whose success depends on a complete and accurate understanding of their customers. ISI's solutions include: i/Lytics® Enterprise Data Quality Suite; i/Lytics GLOBAL™ Suite for CASS™ certification, geocoding, and longitude/latitude coordinates; Synchronos™, ISI’s proven CDI and enterprise customer management solution; and FinScan™ for compliance list, sanctions and PEP screening compliance. |
|
| Since 1968, companies worldwide have relied on ISI’s data quality software, systems integration, database solutions and customer data quality audits. The company has set the standard for data quality management in thousands of customer-centric projects utilizing the firm’s services for creation and maintenance of customer data. ISI’s work has included clients in more than 30 countries. ISI maintains headquarters in Pittsburgh, Pennsylvania, with European operations based in London. Representative offices are in Washington, D.C., Phoenix, AZ, and Mexico City. The Innovative Web site is located at www.innovativesystems.com.
|
|
|
| Company Press Contact: |
Karin O'Sullivan
Innovative Systems, Inc.
Tel: +1 (412) 937 7678
kosullivan@innovativesystems.com |
|
Trademark Notice
i/Lytics, i/Lytics Data Profiler, i/Lytics SECURE, eWatchLine,
Fin-Scan and Synchronos are trademarks of Innovative Systems, Inc. All other products or company names are used for identification purposes only, and may be trademarks of their respective owners. |
|
|
|
