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Innovative Systems i/Lytics™ Software Achieves SAP Certification

DaimlerChrysler South Africa selects Innovative's certified data quality solution to support their implementation of mySAP™ Customer Relationship Management (mySAP CRM)

Pittsburgh, PA - May 7, 2002 - Innovative Systems today announced the SAP certification of its i/Lytics software interface. The certification establishes Innovative as a global software provider offering a fully integrated name and address data quality solution for SAP® solutions-based environments.

Innovative's i/Lytics software performs data cleansing, data repair and data linking in real-time and batch processing modes. The certified data quality solution identifies and resolves duplicate customer records immediately upon entry into the SAP solutions-based environment, resulting in increased data accuracy and user efficiency.

"We are delighted to have achieved SAP interface certification," said Bob Colonna, president and CEO of Innovative. "There's no longer any doubt that accurate data is the foundation of CRM, ERP, data warehousing and all other enterprise-wide business initiatives. Our goal is to make it easier for organizations to use our software with the major applications in each of those areas, which is why we began initiating relationships with the top enterprise-software providers last year. Our certification with SAP continues this strategy, allowing us to better serve our existing client base, while tapping into new markets."

Global 1000 companies are increasingly recognizing the importance of addressing data quality problems prior to implementing enterprise business initiatives. Poor data quality costs U.S. businesses more than $600 billion a year, according to The Data Warehousing Institute's 2002 report, "Data Quality and the Bottom Line." It is the number one reason for the failure of CRM projects according to Gartner Group research.

DaimlerChrysler South Africa Selects Innovative
To minimize the risks associated with inaccurate data, leading organizations like DaimlerChrysler South Africa (DCSA) are integrating data quality software into their CRM application environments. DCSA selected Innovative's i/Lytics software for its operational precision, and for Innovative's commitment to achieving SAP certification. DCSA is the first implementation of Innovative's certified data quality solution.

Dave Burke, chief information officer, DaimlerChrysler South Africa, said, "DCSA established its CRM project some 24 months ago, in order to optimize relationships with both its existing and prospective customers. The need for a product to support the 'cleaning' of customer information was identified in the planning phase of the project.

"As DCSA's CRM project uses mySAP™ CRM as its software platform, we needed a solution that would work with our SAP solution and still provide sound operational precision. We selected Innovative to partner with us, and we are confident that their integrated solution will deliver the desired results," Burke concluded.

The certified interface solution offers a built-in integration layer between SAP solutions and i/Lytics. By eliminating the need for users to build their own interfaces between the two products, the solution saves organizations substantial time, money and resources. As well, i/Lytics features an intuitive user interface, reducing users' training time on the product and allowing organizations to quickly put the software into production. Innovative's SAP-certified solution also facilitates the integration of ERP systems with CRM systems by helping ensure that information shared between the two systems is accurate and consistent.

SAP, mySAP and all SAP product and service names herein are trademarks or registered trademarks of SAP AG in Germany and other countries.

About Innovative Systems, Inc.
Innovative Systems is a global leader in delivering enterprise customer information solutions to organizations whose success depends on a complete and accurate understanding of their customers. ISI's solutions include the i/Lytics® Enterprise Data Quality Suite; i/Lytics® PostLocate®, (CASS Certified™ for the US) global address validation and geo-coding solutions for mainframe and open systems; Synchronos™, ISI’s Customer MDM and enterprise customer management solution; FinScan® for sanctions, and PEP list screening and CIP/KYC programs; and specific-purpose business support applications to reduce credit losses, identify better prospects, improve customer service, better align service channels to customer value and better execute marketing and business intelligence projects.

Since 1968, companies worldwide have relied on ISI’s data quality software, systems integration, database solutions and customer information process consulting. The company has set the standard for data quality management in thousands of customer-centric projects utilizing the firm’s services and software for creation and maintenance of customer-centric databases.

Innovative Systems is headquartered in Pittsburgh, Pennsylvania, with European offices in London, and representative offices in Brazil, Mexico, the Netherlands, Norway, South Africa, and the Middle East. ISI software supports both UNIX and IBM operating systems in interactive and batch modes. Its screens can easily be adapted to any language, and its software supports Unicode. ISI has completed projects in more than 30 countries in seven natural languages – with additional languages added on demand. The Innovative Systems Web site is located at www.innovativesystems.com.

Company Press Contact:
Karin O'Sullivan
Innovative Systems, Inc.
Tel: +1 (412) 937 7678
kosullivan@innovativesystems.com

Trademark Notice
I/Lytics®, i/Lytics PostLocate®, FinScan® and Synchronos™ are trademarks of Innovative Systems, Inc. All other products or company names are used for identification purposes only, and may be trademarks of their respective owners.

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