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Improving Customer Information Processes

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Through ISI’s creation of thousands of customer-centric databases for clients, ISI has developed subject matter expertise to help our clients improve information quality and increase workforce productivity.


	Assessing the Quality of Your Customer Information Develop a scorecard of how your data quality compares to that of other companies using ISI’s data and customer analyzer products
	Creating Customer-centric Databases from Diverse Application Systems Reduce resources, shorten project timelines and establish the most accurate data possible when converting application systems to a customer-centric database using ISI’s proven conversion tools and methodologies
	Establishing a Customer ODS or Warehouse Rapidly build a customer database using ISI’s proven enterprise Synchronos™ platform integrated with batch and online data quality tool sets
	Consolidating Customer/Prospect Data Efficiently integrate data from prospects and third-party sources with your existing customer data
	Data Migration in ODS or Data Warehouse Construction Ensure that your migration project is right the first time using ISI’s data profiling, data management, and knowledge-based engines to diagnose, cleanse and transform data to the target database
	Ensuring Data Integrity and Compliance at Account Opening Improve service and reduce costs for online interactions using callable APIs for address coding, KYC/compliance checks, and customer locate functions to connect accounts to existing customers
	Efficiently Integrating Acquired Data in M&A Projects Reduce resources, shorten project timelines and improve accuracy when integrating data from acquired businesses or from third-party partner data feeds
	Segregating Data for Strategic Divesture or Department of Justice (DOJ) Mandates Analyze customer overlap by geographic area to produce accurate statistics for DOJ/Monopolies Commission mandates to ensure customers have more than one institution from which to choose
	Making Your Customer Information Environment More Efficient Improve your customer information environment based on best practices derived from hundreds of engagements performed by ISI’s consultants
	Data Governance Apply ISI’s best practices to establish or validate processes and methods for handling data within your organization

ISI solutions run on both mainframe and open systems environments. The client has the choice of licensing the software, having ISI manage its use at the client’s facility, or using it on a Software as a Service (SaaS) basis.

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