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IT User: Improving Customer Information Processes

Segregating Data for Strategic Divesture or Department of Justice (DOJ) Mandates

 
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Analyze customer overlap by geographic area to produce accurate statistics for DOJ/Monopolies Commission mandates to ensure customers have more than one institution from which to choose


What if, during an M&A initiative, a customer banks at one branch, but lives in another place or state? If you have to divest customers or branches to prevent restraint of trade, how do you make the determination? Is it by the branch that owns the customer, where the customer does transactions, or where the customer lives?

Through our partnership with Navteq, ISI appends rooftop-precise latitude and longitude coordinates to your customers’ residences as well as to your service locations. This permits your organization to visually display the geographic distribution of your customers and branches, as well as customers’ homes in relation to the branch locations they use. It also enables you to quickly and accurately calculate the distances between customer homes and branches. This visual and statistical analysis can assist your organization in identifying which customers and/or branches to divest to comply with DOJ requirements and if any branches that you keep will be closed.

 
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