Develop a scorecard of how your data quality compares to that of other companies using ISI’s data and customer analyzer products
How does your customer data quality compare to that of your peers? Over our four decades of building thousands of customer databases worldwide and conducting hundreds of data quality consulting engagements, ISI has built a comprehensive library of the data quality characteristics of companies by industry. Using benchmarks of your peers, along with our automated tools and expertise, we examine data quality measures such as number of duplicates, passed errors, broken links to accounts, and over-and under-matching. We also examine processes such as converting a customer from an account or application record to a client record and compare them against established best practices as developed by our consultants. We then benchmark your customer data quality and identify how it stacks up against others in your own industry.
These engagements have been performed for companies that do not use ISI software, but recognize that ISI’s best-practice knowledge and data quality expertise can provide a valuable independent evaluation as a benchmark for their management. Many companies engage ISI to perform their benchmarking on an annual basis to track the companies’ progress over time.
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