Building Business Value from Customer Connections

Solutions

Optimizing Data Quality for Business Benefit

Validating Addresses and Appending Third-Party Data

Improving Customer Information Processes

Go to Business User

Next Steps

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ISI’s applications find hidden links to provide a deeper understanding of customer connections, which results in more marketing and sales opportunities, better staff utilization and lower risk.

Populate and Deploy an Accurate Customer Database More Quickly
ISI’s Synchronos™ platform, integrated with their world-class best of breed data quality tools, provides a framework that accommodates both individual and corporate relationships, and can easily be extended to specific client needs through user-defined application tables

Ensuring Data Integrity and Compliance at Account Opening
Validate addresses, perform KYC and compliance checks, link to existing customers and households, and auto-fill screens for existing customers to improve service and reduce costs over the lifetime of the customer

Aligning Customer/Household Definitions to Departmental Needs
ISI’s approach allows departmental customer/household definitions to be accommodated within the Synchronos™ platform

Develop More In-depth Business Intelligence Using Customer Connections
Connect individuals to organizations and other related parties utilizing ISI’s state-of-the-art technology to provide a foundation for better risk analysis and customer relationship value

Building Specific Business Intelligence Applications

>	Identifying Higher-quality Prospects Within Your Customer Base Find individual customers and organizations hidden in your database that are potential prospects for your products
>	Reducing Credit Losses by Leveraging Hidden Customer Connections Reduce risk by identifying individuals and organizations with a higher potential to default
>	Managing Credit Risk by Leveraging Hidden Customer Connections Use hidden relationships to gain a better understanding of total credit exposure based on equity investment and guarantees among related parties – both individuals and corporations
>	Aligning Channel/Service Levels Based on Extended Customer Connections Determine sales channel and service levels based on a customer’s influence, in addition to their individual product holdings


Environment:
	Mainframe
	Open Systems
Delivery Options:
	Software
	Hosted Software as a Service (SaaS)
	ISI Managed Client Facility